Refund policy

Return & Refund Policy

At ghariyal.pk, we are committed to providing high-quality products and ensuring customer satisfaction.

7-Day Return Eligibility

If your watch arrives damaged, broken, scratched, or has a manufacturing defect, you may request a return or replacement within 7 days of receiving your order.

Non-Returnable Items

Returns or exchanges will not be accepted if:

  • The watch is damaged, broken, or scratched after delivery due to customer misuse, accidental damage, or improper handling.

  • The return request is made after the 7-day return period.

Return Process

To request a return or replacement, please contact our customer support within 7 days of delivery. Kindly provide your order number along with clear photos or a video showing the issue to help us process your request quickly.

Refunds & Replacements

Once your return request is approved and the product is inspected, we will arrange a replacement or refund, depending on the situation and product availability.