Refund policy
Return & Refund Policy
At ghariyal.pk, we are committed to providing high-quality products and ensuring customer satisfaction.
7-Day Return Eligibility
If your watch arrives damaged, broken, scratched, or has a manufacturing defect, you may request a return or replacement within 7 days of receiving your order.
Non-Returnable Items
Returns or exchanges will not be accepted if:
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The watch is damaged, broken, or scratched after delivery due to customer misuse, accidental damage, or improper handling.
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The return request is made after the 7-day return period.
Return Process
To request a return or replacement, please contact our customer support within 7 days of delivery. Kindly provide your order number along with clear photos or a video showing the issue to help us process your request quickly.
Refunds & Replacements
Once your return request is approved and the product is inspected, we will arrange a replacement or refund, depending on the situation and product availability.